Refund Policy, Terms & Privacy | IPTV Ireland
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Legal Policies —
Refund, Terms & Privacy

Everything you need to know about using IPTV Ireland — our refund guarantee, terms of service, and how we handle your personal data. All policies are written in clear, plain English.

📅 Last Updated: January 2026
🛡️ 48-Hour Refund Protection
🔒 GDPR Compliant
🇮🇪 Irish & EU Law
Refund Policy — IPTV Ireland (mykonosdublin.com) · Effective January 2026
🛡️ 48-Hour Guarantee

🛡️1. Overview & Our Commitment

At IPTV Ireland, we are committed to delivering a high-quality, reliable streaming service to every customer. We invest in premium servers, anti-freeze technology, and 4K infrastructure to ensure a consistently excellent experience.

Our refund policy is designed to be fair, transparent, and straightforward — protecting you in the event that our service genuinely fails to perform.

Our commitment: If IPTV Ireland does not work due to a problem on our end within 48 hours of your purchase, you will receive a full refund — no questions asked.

⏱️2. Refund Eligibility — 48-Hour Window

Refund requests are accepted within 48 hours of your initial purchase only. After this period, subscriptions are considered fully activated and non-refundable.

⚠️ Important: The 48-hour window begins at the moment your credentials are sent to you via WhatsApp — not from the time you first log in. Please test the service promptly after receiving your login details.

SituationRefund?Notes
Service doesn't work — issue on our end✓ YesMust be reported within 48 hours
Service working but changed your mind✗ NoChange-of-mind refunds not accepted
Slow internet / buffering on your side✗ NoRequires min. 10 Mbps — customer responsibility
Wrong device / incompatible setup✗ NoAll compatible devices listed on our site
Request made after 48 hours✗ NoOutside the refund eligibility window
Duplicate payment / billing error✓ YesContact us immediately via WhatsApp

🚫3. What Is NOT Covered

Refunds will not be issued for: change of mind, internet issues on customer's side, incorrect device configuration, requests after 48 hours, or accounts violating our terms.

  • Change of mind — once credentials are delivered and service is accessible
  • Internet speed issues — buffering below 10 Mbps HD / 25 Mbps 4K
  • Device incompatibility — devices not listed on our website
  • Incorrect credentials entry — not a service failure on our part
  • Requests after 48 hours — outside the eligibility window
  • Partial refunds — we do not refund unused subscription time
  • Shared account abuse — accounts shared beyond agreed connections

📲4. How to Request a Refund

Requesting a refund is handled entirely via WhatsApp. No forms, no waiting — just message us.

1

Contact us within 48 hours

Message WhatsApp at +44 7446 124460 as soon as you experience an issue.

2

Describe the issue clearly

Tell us your device, any error message, and what you've already tried.

3

Allow us to attempt to fix it first

Our team resolves most issues within minutes before a refund is needed.

4

Refund processed if unresolved

If confirmed as our fault, refund is processed within 3–5 business days.

🆓5. Free Trial — Test Before You Buy

IPTV Ireland offers a free trial before committing to any paid plan. We strongly encourage all new customers to request a trial first.

💡 Tip: Request a free trial via WhatsApp. Test on your device and connection — if you're satisfied, then subscribe. This reduces any chance of a refund situation.

Free trials are non-renewable and provided once per customer.

🔧6. Technical Support Before Requesting a Refund

Before submitting a refund request, allow our support team to attempt to resolve the issue. We are available 24/7 via WhatsApp and resolve most issues within 30 minutes.

  • Login credential errors — we resend or reset credentials instantly
  • Server connection issues — we migrate your account to a working server
  • App configuration problems — we guide you through setup step by step
  • Channel loading issues — often resolved by a server-side update

📋7. Policy Updates & Governing Law

IPTV Ireland reserves the right to update this refund policy at any time. Changes will be reflected on this page with an updated effective date. This policy is governed by applicable consumer protection laws in Ireland and the European Union.

Nothing in this policy affects your statutory rights as a consumer under Irish or EU law.

Questions About Our Refund Policy?

Contact our support team on WhatsApp — we respond in under 30 minutes, 24/7.

Terms & Conditions — IPTV Ireland (mykonosdublin.com) · Effective January 2026
📋 Terms of Service

📋1. Introduction & Acceptance

These Terms & Conditions ("Terms") govern your access to and use of the IPTV Ireland streaming service provided via mykonosdublin.com. By placing an order, activating your subscription, or using the service in any way, you agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not use the service. We recommend reading these Terms carefully before purchasing.

ℹ️ These Terms apply to all customers regardless of location. By using IPTV Ireland, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

📦2. The Service

IPTV Ireland provides a private IPTV streaming subscription service that includes access to live channels, video on demand (VOD), and related content via IPTV player applications. The service includes:

  • Access to 20,000+ live channels across multiple categories
  • 135,000+ VOD titles including films, series, and documentaries
  • Electronic Programme Guide (EPG) for supported channels
  • HD and 4K streaming quality where available
  • Support via WhatsApp during the subscription period

⚠️ Channel availability, content libraries, and stream quality are subject to change without notice. We do not guarantee the availability of any specific channel or content title at any given time.

💳3. Subscriptions, Pricing & Payment

Subscriptions are sold in fixed-term plans as follows:

  • 6 Months — €29 (approximately €4.83 per month)
  • 12 Months — €49 (approximately €4.08 per month)
  • 24 Months — €79 (approximately €3.29 per month)

All prices are in Euros (€) and are inclusive of any applicable taxes. Payment must be made in full before activation. Subscriptions are non-recurring — you will not be automatically billed at renewal.

IPTV Ireland reserves the right to change pricing at any time. Price changes will not affect active subscriptions already paid for.

🖥️4. Permitted Use

Your IPTV Ireland subscription is for personal, private, non-commercial use only. You agree not to:

  • Share your credentials with persons outside your household
  • Resell, redistribute, or commercially exploit any part of the service
  • Use the service in public venues, hotels, bars, or commercial premises without a commercial licence
  • Use automated tools, scrapers, or bots to access the service
  • Attempt to circumvent, reverse-engineer, or interfere with the service infrastructure
  • Use the service for any unlawful purpose

Violation of permitted use terms will result in immediate account suspension without refund.

🔌5. Device & Technical Requirements

To use IPTV Ireland, you are responsible for ensuring you have:

  • A compatible device (Firestick, Smart TV, Android, iPhone, PC, MAG box, etc.)
  • A stable internet connection — minimum 10 Mbps for HD, 25 Mbps for 4K
  • A compatible IPTV player app installed (IPTV Smarters Pro recommended)

IPTV Ireland is not responsible for service issues caused by insufficient internet speeds, device incompatibility, incorrect app configuration, or third-party network outages.

⚠️6. Disclaimer of Warranties

IPTV Ireland provides the service on an "as is" and "as available" basis. While we strive for 99.9% uptime, we do not guarantee uninterrupted or error-free service at all times. We are not liable for:

  • Temporary service outages due to maintenance or technical issues
  • Loss of specific channels or content due to licensing changes
  • Delays in activation during high-demand periods
  • Any indirect, incidental, or consequential losses arising from service use

🚫7. Account Suspension & Termination

IPTV Ireland reserves the right to suspend or terminate any account immediately and without prior notice if:

  • The account is used in breach of these Terms
  • Credentials are shared or resold
  • Fraudulent payment or chargeback activity is detected
  • The account is used in a manner that disrupts or damages our infrastructure

Suspended or terminated accounts due to Terms violations are not eligible for a refund.

⚖️8. Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland and the European Union. Any disputes arising from these Terms or use of the service shall be subject to the exclusive jurisdiction of the courts of Ireland.

Nothing in these Terms limits your rights as a consumer under Irish consumer protection legislation or EU consumer rights directives.

✏️9. Amendments to Terms

IPTV Ireland may update these Terms at any time. The updated version will be published on this page with a revised effective date. Continued use of the service after changes are published constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, contact us via WhatsApp at +44 7446 124460.

Questions About Our Terms?

Our team is available 24/7 on WhatsApp to answer any questions about the terms of service.

Privacy Policy — IPTV Ireland (mykonosdublin.com) · Effective January 2026
🔒 GDPR Compliant

🔒1. Introduction

IPTV Ireland ("we", "us", "our") is committed to protecting your personal data and your right to privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to it.

This policy applies to all personal data collected through our website (mykonosdublin.com), our WhatsApp communication channel, and the use of our IPTV Ireland streaming service.

ℹ️ IPTV Ireland complies with the General Data Protection Regulation (GDPR) and applicable Irish data protection law. You have the right to access, correct, or delete your personal data at any time.

📊2. What Data We Collect

We collect only the minimum personal data necessary to provide our service. This includes:

Data you provide directly:

  • Name — provided when you contact us via WhatsApp or our contact form
  • Phone number / WhatsApp number — used to deliver your credentials and provide support
  • Email address — if provided voluntarily via our contact form
  • Payment information — processed securely; we do not store card details

Data collected automatically:

  • IP address — collected by our servers for security and access control
  • Device type — to help diagnose technical issues
  • Usage data — anonymous data about service usage for performance monitoring

🎯3. How We Use Your Data

We use your personal data strictly for the following purposes:

  • Service delivery — to activate your subscription and send you login credentials
  • Customer support — to respond to your questions and resolve technical issues via WhatsApp
  • Account management — to manage your subscription, renewals, and account security
  • Service improvement — anonymous usage data to improve server performance and content quality
  • Legal compliance — to comply with applicable laws and prevent fraud or abuse

We never sell your data. Your personal information is never sold, rented, or shared with third-party advertisers or marketing companies.

🤝4. Data Sharing & Third Parties

We do not sell or share your personal data with third parties for marketing purposes. We may share data in the following limited circumstances only:

  • Payment processors — to process your payment securely (they do not retain your data after the transaction)
  • Legal obligations — if required by law, court order, or regulatory authority
  • Service providers — trusted technical partners who assist in operating our infrastructure, bound by confidentiality agreements

All third parties we work with are required to handle your data in compliance with GDPR and applicable data protection law.

🗑️5. Data Retention

We retain your personal data only for as long as necessary to provide the service and meet our legal obligations:

  • Active subscription data — retained for the full duration of your subscription plus 30 days
  • Support communications — WhatsApp conversations retained for up to 12 months
  • Payment records — retained for 7 years in accordance with Irish financial regulations
  • IP address logs — retained for a maximum of 90 days for security purposes

After the applicable retention period, your data is securely deleted or anonymised.

6. Your Rights Under GDPR

As a resident of the EU or Ireland, you have the following rights in relation to your personal data:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data ("right to be forgotten")
  • Right to restriction — request that we restrict processing of your data in certain circumstances
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing of your data for certain purposes
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us via WhatsApp at +44 7446 124460. We will respond within 30 days.

🍪7. Cookies

Our website (mykonosdublin.com) uses minimal cookies to ensure basic functionality and improve user experience. We do not use advertising cookies or third-party tracking cookies.

  • Essential cookies — required for the website to function correctly
  • Analytics cookies — anonymous data to understand how visitors use the site (e.g. Google Analytics, if enabled)

You can control cookie settings through your browser preferences at any time.

🔐8. Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include:

  • Encrypted communication channels for all credential delivery
  • Access controls limiting who can view customer data
  • Regular security reviews of our infrastructure
  • No storage of payment card data on our systems

In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant supervisory authority (Data Protection Commission Ireland) as required by GDPR within 72 hours.

✏️9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding your personal data, please contact us via WhatsApp at +44 7446 124460. You also have the right to lodge a complaint with the Data Protection Commission Ireland at www.dataprotection.ie.

Questions About Your Data?

Contact our team via WhatsApp to exercise your GDPR rights or ask any privacy-related questions.